Our policy statement of quality to you
The assurance of quality is
fundamental to all work undertaken
by the Cherwell Group and is
practiced by all company personnel
in their activities.
Quality is assured by all personnel
who work with the company. Our
quality system is regularly reviewed
and audited to ensure its continuing
suitability and effectiveness.
As a Cherwell customer, you will have a dedicated Regional Manager. They will stay in regular contact with you to ensure
your complete satisfaction with our service.
We have fully trained operators who visit your site to fill and clean
your machine. We also have the backup of delivery drivers, accounts
and administration staff. Our ancillary services and products combine to make us a 'one stop shop'.
Customer care
Isn't it refreshing to read about a company that cares and looks
after their customers? At the Cherwell Group we do just that.
If you would like further information on any of the Cherwell Group Services, please contact us on 01948 663322.
Dedicated engineers
Should you experience
any problems with a
vending machine, we
have an experienced
team of engineers
dedicated to resolving
any breakdowns.
Contact us >
We aim to have your machine working as soon as possible because mended the happier you are and the more products we both sell.
Service calls
We pride ourselves on the quality
of our service.
You will receive a regular visit from a
member of
our team. The frequency of visits you receive
will
vary according to the level of sales within
your
machine.
Displayed on all of our machines very clearly is
all the information you will require to report a
fault. All our machines are modern and are
maintained to the highest standard. In the
unlikely event of a failure please contact us
and we will get an engineer out to you as a
matter of urgency.